Common Questions

What do you charge for boarding?

Our current daily boarding rate for a dog in a single run is $22 per calendar day. The daily rate applies to the day of arrival regardless of the time of arrival and also the day of pick up unless your dog is picked up by 9:30 am. This price includes tax, walks, food, administration of medication, etc. Please inquire about our rates for multiple dogs in a single run, multiple dogs in the double run and also discounts for dogs staying over thirty days.

What do I need to bring with my dog?

For your pet's first visit, you will need to bring proof of up-to-date vaccinations including the vaccination for bordatella (kennel cough). We have rubber mats for sleeping in each run but you may bring a favorite blanket or toy for the run if you wish. We supply food and water bowls and leashes (if required).

Do I need to bring my dog's food?

We feed quality dog food (Royal Canin and Peerless). Some clients prefer not to change their dog's food while boarding so they bring their own food. Any special dietary requirements are the owner' responsibility.

Are there specific hours for drop-off and pick-up?

We accept dogs for drop-off and pick-up any time during our business hours. However, bear in mind that we clean the runs each day from 9:00am to 11:00 am so drop off or pick-up during those hours will not be as quick. If we are aware of your intent to drop-off or pick-up during those hours, we can more easily accommodate you.

How early do I have to book my dog for holidays?

We have a smaller boarding capacity so we our bookings fill early for holidays. Christmas holidays, March break, and long weekends are usually fully booked by two months in advance. However, we do hold a waiting list for cancellations.

What is your price for puppies?

Effective 1 January 2013, our price for an eight week old puppy is $1,200 plus tax. Older puppies that have received additional vaccinations and training are priced accordingly.

Do your puppies have a health guarantee?

Our pups have a health warranty (it is impossible to guarantee issues involving genetics) against any major hereditary defects up to 24 months of age. For full details, please see our sales contract under the Breeding/What You Get section on this website.

What do you get with your puppy?

As with most breeders, our pups come with first set of vaccinations, dewormed, dew claws removed, vet checked, CKC registration within six months of date of purchase and six weeks free pet insurance (for up to $750). However, our pups are also toilet-trained, have received basic obedience training for two weeks and we also offer additional free obedience lessons after you take your pup home. Additional advice and assistance is also free for the lifetime of your dog. For a more detailed explanation, go to the Breeding/What You Get section on this website.

Do I need to leave a deposit for a puppy?

No. If you cannot take a puppy that you have reserved, just let us know as soon as possible and we will contact the next person on our puppy waiting list. We do not want people to take a puppy (when they really shouldn't) simply so that they will not lose their deposit.

How long do I have to wait to get a puppy from you?

That will depend upon how specific you are in your request. If you want a puppy from a specific parent or breeding, that will take longer. As there are very few breeders of fox red labs, the waiting list for fox red pups is longer. If you do not care about colour or gender, we will be able to satisfy your request sooner.

If I am the first to reserve for a puppy from a litter or if I pay extra, do I get pick of the litter or second choice, etc.?

Nobody gets to choose their puppy (unless due to contractual obligations of a stud service agreement). You will tell us what your requirements are and we will choose a pup in the litter that best suits your needs and if there is not one in the litter that will satisfy your request, we will tell you that as well. We spend a lot of time each day with the puppies for eight weeks, including two weeks of training sessions so we are in a far better position to assess each pup's characteristics and capabilities.

What do you charge for a pet portrait?

Price for a portrait is dependent primarily upon the size of the painting. An average, an 11 x 14 basic portrait is approximately $150. If you want a more detailed background such as a portrait of your house or lake property, etc. there will be an additional charge. Character pet portraits are more expensive and are individually priced depending upon size of the piece and the character chosen.